Refund Policy

Effective Date: May 20, 2025

We want you to love your VanagonGear. If something’s off, we’ll make it right.

Returns

All items are made to order, so we currently only accept returns or exchanges for:

• Items that arrive damaged or defective

• Incorrect items (wrong size, color, or design from what you ordered)

To start a return, email us at vanagongear@icloud.com within 14 days of delivery. Please include your order number and a photo of the issue.

Damaged or Defective Items

If your item is damaged or misprinted, we’ll gladly send a replacement at no additional cost. Just let us know within 14 days of receiving it.

Exchanges

We don’t offer general size or color exchanges since items are made to order. Please check our sizing guides before placing your order.

Refunds

Approved refunds will be issued to your original payment method. Please allow up to 10 business days for your bank to process the refund.